Talk about any passport/visa application website and people start to sweat with stress. The trauma of using these websites stems from the fact that some of them were built as lower school summer projects. At least, that is how they appear.
Here is one visa application website.
This website appears to have many fabulous features (read as traumatic features).
- Registered users can remain registered only for 30 days. The account is deactivated thereafter. A frequent business traveler will hate this feature, given the mind-boggling revenues that business travel generates in travel domain.
- Registration website is a different website, although it appears to be the same until you realize it's not
- Once registration is complete, the user cannot proceed with visa appointment. There is not even a URL. User has to re-type the visa appointment URL and proceed
Web redirection, if broken, is a nightmare for non-tech savvy users.
Web redirection, if seamless, encourages users to spread the word about how wonderful it is to use it.
Which website are you?
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