This week, Amazon India is running the Great Savings Week. For all obvious reasons, a promotional email landed in my inbox.
There are several problems with this promotional email:
1. This email nudges me to buy this book, without telling me if this book has any offers
2. This email tells me there are discounts on books, but doesn't tell me if this book is part of the deal (similar to 1 above)
3. This email doesn't tell me how much discount I might get
As a shopper, I have to now go to books section from the email, check out the offers for books, identify if this book is eligible for that discount and then place an order if I like it.
Legacy e-commerce giants are sitting on piles of data from over 30+ years. Can't we use this data to provide a relevant and lucrative offer to the user?
Yes. We Can. We Must.
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