Cross versus Tick Symbols for Checkboxes

Sometimes, checkboxes can be funny. It looks simple on the outside with just two states - cross or tick symbols. Yet, based on the label associated with them, it eases or complicates user's perception.

Consider visa application form for Schengen Visa. Earlier, visa applicants saw 'X' symbol when checkboxes were selected. Does 'X' mean that option is included or excluded? It can be confusing.

In recent form, they changed 'X' symbol to tick mark. Does tick mark mean that the option is included? Hell, Yes!