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Friday, January 26, 2018

Unhelpful Error Messages

Google drops its standards more often than not. Here is one example.



This message tells me, "Cant find a way there". Okay. But, why? I have a strong wi-fi connection. The places are valid. There is a rail system available between my current location and Austin and yet, this error throws up.

While it's easy to get into false blame and tell myself to relaunch the app or retry, that is not the solution at any cost.

Unhelpful messages are just that, UNHELPFUL!

1 comment:

  1. Oh this is a really helpful analysis. Many apps fail to explain the reason of a particular error and frustrate user!

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