Pages

Tuesday, June 6, 2017

Where Is My Seat?


Frequent flyers face one consistent challenge - Where Is My Seat on the flight? With online check-ins and seat maps, remembering the seat number and position sounds simple, until the point you start boarding the flight.

A dedicated flight crew member reads your seat number from boarding pass and tells you to take a specific row to look for your seat. Add to this, different flight types like wide-body / narrow body. Any layman's understanding of seat maps disappears into darkness.


KLM Airlines long ago, designed a boarding pass that indicates your seat number plus tells you the exact location of your seat, withoug confusing you with alphabets and complicated window/aisle symbols. When you board your flight, this is exactly what you need. This solution delights the customer plus saves time for crew members who can now greet the passengers, without leaving a long queue of passengers behind.

Do you know where your seat is?


No comments:

Post a Comment