Uber wants to improve the lives of riders. So, they send one survey every two weeks (or every time the rider hasn't taken a ride, Uber expected them to take. And the survey form looks like this:
I am not happy with Uber because of - Driver Quality, Issues with payment/fares, High wait times to get a ride, and Surge.
Uber forces me to choose just one option.
Uber conveniently ignored the Text field for users to give subjective feedback.
Dear Uber, you are definitely not worried about improving Uber.
Are you?
No comments:
Post a Comment